Customer Service

Ordering:
Orders may be placed online, by email or by phone.  For the most efficient handling, all correspondence should be addressed to: 

Farris Laboratories, Inc.
7612 Pebble Drive 
Fort Worth, Texas  76118

Phone & Fax Lines:
(800) 537-0411 - Toll Free
(817) 616-3010 - Local
(682) 207-2944 - Fax 

Hours of Operation:
Farris Laboratories, Inc. is pleased to serve you
Monday - Friday  9:00 a.m. -  4:30 p.m. CST 

Method of Payment:
Farris Laboratories, Inc. gladly accepts Checks, Money Orders & Credit Cards (Visa, MasterCard, Discover & American Express) 

Minimum Order: 
None

Shipping:
Farris Laboratories, Inc. ships all orders UPS ground unless faster service is requested.  Rush Orders: Overnight, 2nd Day & 3rd Day are available.   All orders will be approved before final charges are made to your credit card.

Return Goods:
If you are not 100% satisfied with any purchase, return any unopened product within 30 days for a full refund.   Round trip freight charges apply in some cases.  Return check fee: $45.